Cancellation Policy and Terms of Service

Lesson cancellation

If a player is sick or unable to attend a lesson, parents or guardians must notify JUSS Tennis at least 24 hours before the lesson to reschedule.

If a player or guardian does not notify JUSS Tennis outside of the 24 hour window they will forfeit the lesson and they will be charged the lesson price.

Credits for missed lessons

If a player misses any lessons, they may use their credits during the final week of term (Week 10) or in the holiday period. It is the responsibility of the player or guardian to arrange the use of credits. Unused credits will expire at the end of the holiday period.

Each player is allowed to miss a maximum of two lessons per term without being charged. If a player is absent more than twice in a term, additional missed lessons will not be credited and will be charged as normal.

Weather Protocol

Lesson cancellation will occur at a minimum of 1 hour before the lesson

If weather looks uncertain a message will be sent to reduce any doubt or confusion.

This will confirm the lesson's status being either ON or OFF

JUSS Tennis Disclaimer
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JUSS Tennis is dedicated to providing a safe and enjoyable environment for all participants. However, please be aware of the following:

  1. Personal Injury: Participation in tennis activities involves physical exertion and carries inherent risks. JUSS Tennis is not responsible for any personal injuries or damages that may occur during any activities, lessons, or events. It is the participant's responsibility to ensure they are physically capable of engaging in tennis activities.
  2. Property Damage: JUSS Tennis is not liable for any loss, theft, or damage to personal property brought to our facilities or events. Participants are advised to keep their belongings secure.
  3. Medical Emergencies: In the event of a medical emergency, JUSS Tennis staff will provide initial assistance, but it is the participant's responsibility to have their own medical insurance and to seek appropriate medical attention as needed.
  4. Assumption of Risk: By participating in any activities provided by JUSS Tennis, participants acknowledge and accept the inherent risks associated with tennis and agree to hold JUSS Tennis harmless from any claims or liabilities arising from participation.

By using our services, participants and their guardians agree to this disclaimer and release JUSS Tennis from any liability. We encourage all participants to prioritise their safety and well-being at all times.

Please see the full terms of service in the footer below.